Plan the work
Log the customer-reported fault and service address
INDUSTRY / MOBILE APPLIANCE REPAIR TECHNICIANS
Appliance repair service software
Connect customer appliance service requests, technician assignments, follow-up jobs, estimates and invoices.
← All industriesYOUR DAILY OPERATIONS
From a job request to a settled invoice.
Diagnostics, follow-up visits and repair invoicing.
Support the crew
Schedule the diagnostic and any return visit
Complete the record
Invoice parts and labour after review
ONE BUSINESS, ONE VIEW
Practical tools for mobile appliance repair technicians.
Every job is linked to an organisation and its customer records. The team works inside a permission-controlled workspace, while billing reflects the services actually performed.
Available through a responsive web browser, including mobile devices. The installable PWA is not a substitute for fully offline-native apps.
PRACTICAL FIELD SERVICE USE CASES
Workflows designed around real service scenarios.
Different services have different records, visits and billing needs. Here are examples of how to organise the work.
Washing-machine service calls
Start with an accurate customer and site record, then define what success looks like.
Refrigerator diagnostic and parts return visit
Make clear assignments, scheduled visits and equipment or access instructions.
Oven installation and repair
Finish with recorded service evidence and itemised financial follow-up.
ON-SITE OPERATING CHECKLIST
A repeatable standard for every visit.
Use this checklist as a planning reference. Adjust it to your trade, local regulations, workplace safety rules and the customer's agreed scope.
- Capture reported fault, manufacturer and model in notes
- Price diagnostic, parts and labour separately
- Assign a return appointment if parts are needed
- Record photos and close the final invoice
Make the next document easier
Start with a free browser-based estimate or invoice, or use the connected business workspace to link work directly to a client and job.
COMMON QUESTIONS
Answers before you commit.
Can appliance technicians schedule return visits?
Yes. The scheduler supports separate job visits and assigned technicians.
What can teams manage from the browser?
Staff can access role-appropriate jobs, assigned visits, customer history and permitted financial workflows in the ZelvotriX web app.
Can a technician plan a second visit for parts?
Yes. A job can have a follow-up visit assigned through the scheduler.
Does the app maintain an appliance serial-number database?
No. Dedicated serial-number and warranty fields are future enhancements.
MAKE ROOM TO GROW
Create your workspace ↗Bring the whole workday into focus.
Keep your people, customers and work moving on one platform.