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FEATURE / PAYMENT REMINDERS

Payment reminders

Use the scheduled mail workflow to send reminders for overdue balances when outbound email is configured.

HOW THE WORKFLOW RUNS

A practical workflow, not another disconnected tool.

01

Set up mail

Configure approved outbound email on the host.

02

Check balances

A scheduled task identifies overdue open invoices.

03

Send a reminder

Issue a message only when configured and allowed.

BUSINESS VALUE

Keep information close to the work.

Take repetitive overdue follow-ups out of the daily task list.

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OPERATIONAL GUIDANCE

What to check before this goes live.

A connected workflow is only useful when the people, data and configuration around it are reliable.

01

Data quality

Keep client details, job scope, dates and document figures accurate. Resolve conflicting information before sending customer communications.

02

Correct permissions

Provide staff the least access needed. Confirm client visibility, private documents and work assignments with at least two user roles in staging.

03

Production validation

Test the actual business workflow, cron and communications on your hosting environment. Never assume a styled screen means integration is complete.

TRY THE WORKFLOW

Keep learning connected to doing.

Existing workspace users can move from this guide to the relevant secure screen. Sign-in and business-role permissions apply to all account actions.

COMMON QUESTIONS

Answers before you commit.

What does Payment reminders mean in ZelvotriX?

Use the scheduled mail workflow to send reminders for overdue balances when outbound email is configured.

Is this feature available in the web app?

This workflow is included in the current web platform; configuration, provider integrations and deployment validation may be needed for parts of the feature.

What causes an overdue reminder?

The configured scheduled task checks eligible unpaid invoices and sends reminders when outbound mail is enabled.

Does a reminder prove message delivery?

No. A sending attempt is not proof of inbox placement; production mail delivery must be monitored.

Can reminders be used before an email service is configured?

No. Reliable outbound mail and scheduled tasks are required for automatic delivery.

MAKE ROOM TO GROW

Bring the whole workday into focus.

Keep your people, customers and work moving on one platform.

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